About

Core Facilities is at the core of your business

Core Facilities is a national provider of Mechanical, Electrical and Fabric property maintenance solutions for the UK, providing both Planned Preventative and Reactive Maintenance to over 3000 locations across the country.

We take pride in delivering engineering excellence and a strong partnership culture throughout our organisation. We will design and provide a bespoke service to all our clients with a can-do attitude and first-class management through real time information via our online portal.

We ensure our teams are well motivated, enabling us to maintain an enviable staff retention ration most of our competitors fail to achieve. This emphasis on promoting a strong corporate culture means our staff loyalty is second to none.

Our self-delivery model means that our customer service standards are the envy of the industry, however, where we do rely on business partners to deliver the service, we ensure that they all follow and maintain our standards.

We can provide services to meet all your Hard FM requirements and our 24/7 reactive response is tracked and managed by an in-house helpdesk with access to vehicle and skills base tracking. This guarantees that the correct engineer is sent to the correct place to ensure our first time fix rates are second to none.

Key Deliverables

HVAC
Electrical, Emergency Lighting (PAT and FWT)
Mechanical Heating and Plumbing
Fire Safety
Security and CCTV
Doors and Roller Shutters
Drainage & Guttering
HV & Power Generation
Refrigeration
Water Treatment
24/7 Call Out service
Fabric
Glazing
Locksmith Service

24/7

support

Competitive

pricing

Bespoke

Solutions

Accreditations

Testimonials

What they say about us

“We have been using the Core team to address all our maintenance for approx. two years. During the contract, the level of support on site has been outstanding, with operatives having a “Can Do” attitude very quickly addressing our requirements as they arise. The central support has also been outstanding giving us easy access to statutory test documents etc via a dedicated easy to use microsite.”

Foot Anstey LLP

“The partnership between Sue Ryder and Core Technical Facilities Ltd (Core) grows from strength to strength. The early confidence we took during our first year of working with the Core team has continued to develop to a point where we consider Core and its people have become a vital provider to the Charity. Core’s values and behaviours demonstrate a forward-thinking company – seamlessly aligning to Sue Ryder’s. Core achieves this through continually improving and retaining great people who hold a shared positive outlook on achieving the best service delivery.”

Sue Ryder

Accreditations